Website Policies

1. Terms & Conditions

 

Welcome to the official website of Vipulbhai Bhikhubhai Shah Memorial Trust (“we”, “our”, “us”). By using this website, you agree to the following Terms & Conditions. If you do not agree, please discontinue use of our website.

 

a. Purpose of the Website

• This website provides information about our trust’s activities, charitable initiatives, and events. It also allows users to make or request donations or contact us.

 

b. Donations & Contributions

• All donations made to the Trust are voluntary and non-refundable, except as stated in our Refund Policy.

• The Trust reserves the right to allocate donations for any of its charitable purposes at its discretion.

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c. Intellectual Property

• All content, logos, designs, and materials on this website are owned by the Trust and cannot be reproduced without written permission.

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d. Limitation of Liability

• While we aim for accuracy, we do not guarantee the completeness or correctness of any content.

• We will not be liable for any loss, damage, or inconvenience caused by use of the website.

 

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2. Privacy Policy

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We respect your privacy and are committed to protecting your personal information.

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a. Information We Collect

• Personal Information: Name, contact details, donation amount, and any other information you voluntarily provide.

• Non-Personal Information: IP address, browser type, and website usage data for analytics.

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b. How We Use Your Information

• To process donations and issue receipts.

• To communicate updates about our work and upcoming events.

• To comply with applicable laws and regulations.

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c. Data Sharing

• We do not sell or rent personal information to third parties.

• Information may be shared with payment processors, regulatory bodies, or service providers solely for operational purposes.

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d. Data Security

• We use secure payment gateways and industry-standard measures to protect your data.

 

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3. Payment Terms

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• All donations are accepted in Indian Rupees (INR) unless otherwise stated.

• Payments can be made securely via our authorized payment gateway partners.

• The Trust is not responsible for failed transactions due to issues with your bank, card issuer, or internet connection.

• Donation receipts will be issued via email after a successful transaction.

 

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4. Refund Policy

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• Donations are generally non-refundable.

• Refunds will only be processed in cases of duplicate transactions or technical errors.

• Refund requests must be made within 7 days of the transaction, along with proof of payment.

• Approved refunds will be credited to the original payment method within 10–15 working days.

 

5. Shipping Policy 

 

As there is no shipment or sales of goods in the non-profit organisation. The shipment policy is not applicable.
 

 

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6. Contact Us

 

 

For any questions or concerns about these policies:

 

Vipulbhai Bhikhubhai Shah Memorial Trust

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Reg. Address : P331, Aashirwad Palace, Bhatar, Surat - 395001, Gujarat , INDIA.

 

Communication Address : 1006, Luxuria Business Hub, Dumas Road, Surat - 395007, Gujarat , INDIA.

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Email: vbshah.m.t@gmail.com

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Phone: +91 98250 36944 / +91 99789 57722

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